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In-Office Dispensing: The Good, the Bad, and the Unlikely
On paper (so to speak), in-office prescribing in the urgent care center would seem to be a no-brainer for all concerned: patients could avoid the time-consuming hassles of navigating the retail...
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Is It Time to Revisit Your Urgent Care Marketing Tactics?
Heather Real Click Here to download the article PDF In the journey of an urgent care visit, where does the patient story begin? Is it when the patient walks through the door, or did it start when the...
View ArticleA Case-Based Exploration on How We Address High Blood Pressure Concerns in...
Joanne P. Parker, MD Urgent message: High blood pressure is a common incidental finding in urgent care. Distinguishing patients who may need treatment from those who should be advised to follow up...
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Innovation and Sustainability: Urgent Care Run School-Based Health Centers...
Urgent message: By leveraging grant funding, community-facing services, and a collaborative model with school districts, QUICKmed Urgent Care operates a successful school-based health center model....
View ArticleICD-10-CM: What’s New for 2024
Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC, is RCM Compliance Manager, Experity With the fall season comes all the coding changes for the year. This starts with the 2024 edition of the ICD-10-CM...
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Center Locations Double, Driven by Big Consumer Trends
Across the hills and valleys of healthcare, the rising power of the consumer has reshaped the landscape more than any other market shift in recent memory. Patient preferences are fueling demand for...
View ArticleWorksite Clinics: Another Competitor or a New Opportunity for Urgent Care?
Urgent Message: Employer worksite clinics represent both a threat and an opportunity. Urgent care could lose some volume to no-cost care at work, but new business evolutions include partnering with...
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Telehealth Adoption Rises Steadily in Urgent Care
Consumers have come to expect a level of convenience from the healthcare system that parallels the digital innovations they enjoy in retail shopping, banking, and nearly every other aspect of daily...
View ArticleWhat Urgent Care Operators Need to Know About Pay Transparency
Urgent Message: As a rising percentage of jurisdictions require disclosure of salary ranges to current and/or prospective employees, urgent care leaders must achieve compliance with pay transparency...
View ArticleLeaders Must Prioritize Goals for the Next Phase in Urgent Care
Urgent care medicine is still trying to find its place in the vast medical care landscape. At the same time, the whole “house of medicine” is going through yet another challenging time. Our journals...
View ArticleLeadership Must Guide Behavior Change for the Next Phase in Urgent Care
Ben Barlow, MD, is Chief Medical Officer of Experity As I’ve discussed before, urgent care medicine is ready for its next phase, and exceptional leadership is needed to make urgent care a shining...
View ArticleMaster the Distinction Between Level 3 and Level 4 Visits with These Best...
A recurring issue for healthcare practitioners is the frequency with which they find themselves contemplating whether a patient encounter should be classified as a level 3 or level 4 office visit....
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Urgent Care Scope of Services
Same-day ambulatory healthcare services are the hallmark of urgent care (UC). Because UC clinicians care for a wide range of conditions and injuries, they need to be proficient in a broad scope of...
View ArticleConsiderations for Holiday Hours in Urgent Care
Alan A. Ayers, MBA, MAcc Urgent Message: Whether an urgent care center should be open 365 days per year or close on major or minor holidays depends upon factors that influence profitability such as...
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Flu Season Begins For Urgent Care
In late November, the Centers for Disease Control and Prevention (CDC) noted that the number of healthcare visits related to influenza, COVID-19, and respiratory syncytial virus (RSV) was particularly...
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Thinking Outside the Box to Bring Urgent Care to the Patient
Alan A. Ayers, MBA, Macc Urgent Message: Urgent care is a consumer-driven phenomenon, and physician entrepreneurs continue to evolve the delivery of urgent care services in response to changing...
View ArticleThe Challenges of Billing Out-of-Network
Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC One of the biggest challenges for an urgent care is billing insurance as a non-participating provider. When opening a new practice or adding a clinic,...
View ArticleHow to Survive a Payer Review
Benjamin Barlow, MD; Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC One of the biggest challenges facing urgent care operators is increased scrutiny in the form of payer reviews. More clients than...
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Robust Urgent Care De Novo Growth Continues
The urgent care industry continues to add de novo centers, according to data from Experity and National Urgent Care Realty. Although de novo growth slowed in 2023 by 5%, 2023 de novos are still 16%...
View ArticleUpdates on Sports Related Concussion from the 6th International Conference on...
Over the last 20 years, the Concussion in Sport Group has met periodically to develop statements guiding the assessment and management of sports related concussions. The most recent meeting of the...
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